VigorCare is a healthcare coordination platform connecting families and sponsors with healthcare providers in Nigeria. It helps people explore consultation options and stay involved in care with the patient's consent.
Understand the different roles
The service user is the person receiving or organising care. A sponsor helps fund or coordinate care for a loved one. Healthcare providers are responsible for professional assessment and clinical decisions. VigorCare offers separate apps for service users and providers.
1. Choose the appropriate app
Visit the app download page for the service-user app or provider app. Check that you are using the correct app-store listing rather than sharing account credentials with another person.
2. Create your account and follow verification instructions
Provide the information requested in the app. Sponsors should follow the identity-verification requirements described in the support guidance. Never publish identity or medical documents in public comments.
3. Explore the options available to you
Check the services, provider availability, charges and appointment format shown for your account. For location-specific or plan questions, ask support before making a payment. Website descriptions do not replace the details of a confirmed booking.
4. Agree consent and the next step
When arranging care for someone else, confirm their agreement and how they want you involved. After a consultation, follow the healthcare professional's instructions for follow-up and ask them to explain anything unclear.
Where to get help
Support covers account, appointment and payment questions. VigorCare is not an emergency service; for a medical emergency, contact local emergency services or go to the nearest hospital.
For questions about available VigorCare services and your account, contact support. Educational information does not replace advice from a qualified healthcare professional.